Shipping policy
Last Updated: May 10, 2025
At CVEDEN, we’re committed to delivering your order in a timely and secure manner. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.
Processing Time
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All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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We currently offer Standard Shipping (5–10 business days) within the continental United States.
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Expedited shipping options may be offered during checkout, depending on location and availability.
International Shipping
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We ship to select international countries. International shipping rates and times vary by destination and will be calculated at checkout.
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Orders shipped internationally may be subject to import duties and taxes. These are the responsibility of the customer.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Please allow up to 48 hours for tracking information to become available.
Shipping Delays
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CVEDEN is not responsible for delays caused by the carrier, weather conditions, customs clearance, or incorrect shipping information provided by the customer.
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If your order is significantly delayed, please contact us at [Insert Email Address] for assistance.
Missing or Lost Packages
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If your tracking information indicates that your package was delivered but you haven’t received it, please first check with neighbors or building staff.
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If it still cannot be located, contact us within 7 days of the stated delivery date.
Contact Us
If you have any questions or concerns about your shipment, feel free to reach out at:
Email: [Insert Contact Email]
Instagram: @cveden
Thank you for supporting CVEDEN—your culture, your legacy, your style.